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Kings Cross Central Management Services

King's Cross Central Management Services faced the complexity of a major TUPE (Transfer of Undertakings), needing expert HR guidance to ensure a legally compliant and smooth transition.

We successfully managed the entire transfer process, protecting employee rights and seamlessly integrating the workforce into the organisation’s high-profile operations.

The Challenge

Kings Cross Central Management Services, a dynamic asset management firm focused on ambitious redevelopment projects, was embarking on a significant phase of growth.

This expansion involved the critical task of transferring employees from their parent company to a newly established entity via a TUPE (Transfer of Undertakings (Protection of Employment) Regulations 2006) process. This involved:

The Solution

A Comprehensive and Collaborative HR Partnership

Kings Cross Central Management Services discovered The HR Consultants through a Google search. They chose The HR Consultants due to their perceived approachability and style, recognizing a partner who could understand their unique needs and provide tailored support.

The implementation process was structured and collaborative:

Project Planning: A detailed project plan was established with clear timelines for each phase of the transition.
Process Development: The HR Consultants worked closely with Kings Cross Central Management Services to develop and document all necessary HR processes for the new entity.
Stakeholder Engagement: Building strong relationships with all key stakeholders, both within Kings Cross Central Management Services and with external providers, was a priority.
Ongoing Support: Regular weekly meetings were established to ensure clear communication and proactive problem-solving.
Seamless TUPE Transfer: Ensuring a smooth and legally compliant transfer of employees without disrupting business as usual (BAU). There was a particular concern that the transferring team felt valued and integrated, rather than being treated as "second citizens."
Establishing Foundational HR Infrastructure: Setting up a new entity from the ground up, including a robust payroll system, comprehensive employee benefits and rewards platform, and establishing relationships with various HR service providers.
Time Constraints and Resource Limitations: Personal management by their CEO of these complex HR requirements with limited internal support, creating a significant risk of burnout and potential delays

The HR Consultants now provide ongoing support to Kings Cross Central Management Services, including:

Monthly payroll processing.
Management of the annual rewards renewal process.
Management of the rewards platform.
Handling onboarding and offboarding procedures.
Providing day-to-day HR advice and administrative support.
Serving as a key point of contact for the Senior Management Team (SMT) on all HR-related matters.

The most beneficial aspect of The HR Consultants' service, according the CEO, is their deep expertise and proactive approach – "We get it! Experts in what we do." This expertise provided Kings Cross Central Management Services with significant peace of mind during a complex period of change. The HR Consultants differentiated themselves through their ability to provide the right team and specialist knowledge precisely when needed, ensuring no aspect of the HR transition was overlooked.

The Results

A Solid Foundation for Growth and an Engaged Workforce

The implementation of The HR Consultants' services yielded significant positive results for Kings Cross Central Management Services:

Established Entity and Team: The new entity was successfully established with a fully integrated team, fostering a positive employment experience for all transferring employees.
Seamless Transition: The TUPE process was completed smoothly and efficiently within a four-month timeframe, minimizing disruption to BAU.
Improved Employee Engagement: The team as a whole is now more engaged and feels more involved in the business's success.
Enhanced Workflow: The establishment of clear HR processes and infrastructure has enabled the business to operate efficiently and is now well-positioned for future growth.

While specific quantifiable metrics weren't the primary focus initially, the successful completion of the project within the agreed timeline and the positive feedback regarding team engagement served as key indicators of success. The CEO expressed his overall satisfaction with The HR Consultants' services as a resounding 10/10.

The Future

The relationship between The HR Consultants and Kings Cross Central Management Services has evolved into a strong partnership built on trust and a deep understanding of their needs.

The CEO considers The HR Consultants as trusted advisors who consistently deliver the required support efficiently and effectively.

Looking ahead, Kings Cross Central Management Services plans to continue utilising The HR Consultants' expertise for future HR needs, including an upcoming TUPE process and the development of a comprehensive people plan to support their continued growth trajectory.