About
The HR Consultants
Before founding The HR Consultants in 2019, head honcho Charlotte Pitts spent almost 20 years in the corporate world managing major Human Resources functions for large businesses. But restricted by red tape, box-ticking and obstructive processes, she was left feeling frustrated and uninspired.
Charlotte knew that if she wanted to make a real difference to people’s lives and businesses, she needed to build her own company, doing HR ‘stuff’ how she believed it should be done. And she needed to help people who were passionate about real change — hungry for growth and ready to take action. People just like you.
Today, our HR experts help businesses all over the UK achieve growth and success through their people — and we couldn’t be prouder. We love working with growing businesses. We love your ambition, we love your proactivity, and we love making a real and substantial difference to your business. Because that’s what we’re all about.
Our Values
No B.S.
We all commit to communicating openly and honestly – HR without the blah blah blah, always. If there’s a shorter version of what needs saying, we use that. At all times we work to simplify our communication to make it more digestible by our customers.
Get sh*t done
We’re ambitious, and to achieve our plans we need to get stuff done! We meet deadlines, internally and externally. We don’t rest on our laurels, we’re efficient in the way we work, and we fill each block of time wisely.
Be the best
We’re driven to achieve success through providing a best-in-class service, using the individual strengths of our colleagues to create a winning team. We are not the cheapest... but we are the best.
OUR PROMISES
At the HR Consultants we're dedicated to providing high quality HR Support, helping
you to navigate your people challenges and making your
organisation a place that you people love your work,
A Timely Service
We’ll provide the HR support you need at pace and within our service level agreements (please ask if you’re unsure about these).
Seamless Communication
We strive to ensure you’re kept up to date on our progress in supporting you, whether that be with providing advice, hanling an admin request or completing an HR project.
Dedicated Account Management
Although you may receive support from varying members of our team (depending on your need), you’ll have a regular meeting with your account manager to ensure ongoing satisfaction.
Ongoing Partnership
We see ourselves as an extension to your team, focused on long-term success through partnership; as your business evolves, we’re ready to adapt our offering to meet your changing requirements.
Full Understanding
We’ll take the time to properly undertand your business, your people and your organisation’s goals.
Commercial Advice
When advising on employment disputes, we’ll always strive to achieve a fair outcome for all parties, but ultimately one that’s right for your business.
Innovation and Improvement
Our team are committed to staying at the forefront of employment law and HR changes, therefore we’re continuously evolving our advice and guidance to incorporate any changes, to keep your business compliant, proected, and a place your people love to work.
PLEASE READ
During the onboarding process we’ll ask for various bits of information to get your account set up with us; we can’t get going until we have all of this. So please provide these ASAP so we can get started.
PAYMENT
We’re an independent business, so we rely on invoices being paid promptly. If you’re an ongoing customer, this will be via direct debit and we won’t get started until this is set-up. If we’re working on an ad-hoc or project basis, we require all invoices to be settled within 7 days, so a big thank you in advance for your support here. It is hugely appreciated by the whole team.
DON’T BE SHY
We’ll ask questions to ensure our understanding of your organisation and the particular matter at hand. The more you tell us about the issue, the better chance of us getting you the best outcome.
HONEST FEEDBACK
Any feedback or words of thanks go a long way. They not only help other customers looking to use our services, but also help us to keep improving.